- Recover deleted files from WD My Cloud, Aidfile WD Data Recovery Software can help you to recover lost deleted formatted MS word excel, photo, music, video and other data from Exfat / Fat32 / NTFS /RAW WD nas.
- Installed Windows 10 and can no longer use my WD Personal Cloud Storage. Restart your Computer and connect the WD My Cloud EX2. Hope it helps. Get back to us for further assistance on Windows related issues. Thanks for your response. I can now see the files, but only through the WD My Cloud application. Maybe I'm not that savy.
- She wants to download files from our My Cloud via the desktop app. She can connect to our My Cloud and sees her folders/files. How do I copy files from My Cloud to remote computer. My Cloud - Personal Cloud Storage. There is always the option to email the link to one’s self via the right click on the file within the WD My.
How to Import, Copy or Backup USB Content to a My Cloud Home. Answer ID 20486 The USB copy data feature offers two options to copy the data from the USB drive to the My Cloud Home. All selected items on the USB drive will be copied into the specified location on the My Cloud Home Tap the X or the VIEW FILES button. WD My Cloud very slow. Ask Question 6. Router is connected with an ethernet cable to my WD Cloud, my pc is connected to my router with an ethernet cable also. I am transferring files from another HDD which probably uses USB 2.0. Good day everyone:-) I too have been experiencing very slow response times while browsing files on my 4TB.
Hi,
Thank you for being part of Windows 10 family.
Sorry to know that you are facing issues with using WD Personal Cloud Storage device on Windows 10.
I would suggest you to check the compatibility of the device with Windows 10.
First I suggest you to check the status of the device in Device manager.
1. Press Windows Key + R Key.
2. Then type “devmgmt.msc” without the quotes and hit on Enter Key.
3. Search for WD My Cloud EX2 on the list.
4. Right click on it and click on Properties.
5. Check the status of the driver.
Refer to the below methods and check if it helps.
Method 1: I would suggest you to run the Hardware and Devices troubleshooter and check if it helps.
1. Press Windows Key, then click on Search bar.
2. Type “Troubleshooting” without the quotes and click on Troubleshooting.
3. Then click on View All on the left panel of the screen.
4. Click on Hardware and Devices.
![Setup Setup](/uploads/1/2/6/1/126121251/378738762.jpg)
Wd My Cloud Download For Windows
5. Click on Next and follow the instructions.
How To Download Files From Wd My Cloud To Computer Windows 10
If the issues still persist, refer to the below method.
Method 2: I suggest you to uninstall and reinstall the driver for WD My Cloud EX2.
Check if it helps.
First disconnect the WD My Cloud EX2 and perform the below steps.
1. Press Windows Key + R Key.
2. Then type “devmgmt.msc” without the quotes and hit on Enter Key.
3. Search for WD My Cloud EX2 on the list.
4. Expand it and right click on the driver.
5. Then click on Uninstall.
![How How](https://www.storagereview.com/images/wd%20my%20cloud%20mac%20application(1).png)
6. Restart your Computer and connect the WD My Cloud EX2.
Hope it helps. Get back to us for further assistance on Windows related issues. We will be glad to help.
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